Your privacy
is very important to us. We understand the sensitive and personal
nature of all property transactions and the stress which selling
can often cause. Please be aware that all the information which
you supply to us is treated in the strictest confidence. To better
protect your privacy we have prepared this document to outline
our online information practices and identify the way in which
the information you have provided is collected and used. To make
this notice easy to find, we make it available on our home page
and on every page where personally identifiable information may
be requested.
Information Supplied by You
This notice applies to all information collected or submitted
on our web site. On some pages you may make requests. The types
of personal information collected on these pages are:
• Name
• Address and Postcode
• Telephone number
• Property Condition
• Email address
• Telephone number
The
Way Your Information is Used
You may fill out the request form on our Web site or complete
our online application form if you wish us to make an offer on
a property or you would like to receive specific information on
our services. The information you provide about yourself on our
Web site forms is used solely for that purpose. Unlike many organisations
we do not share this information with any outside parties except
to the extent necessary to complete your request. We will use
the address and postcode you have provided solely to obtain valuations
on the property from the Land Registry database and other databases
maintained on our own servers. Your address is not used for any
other purpose. It will not be passed on to any outside party for
any other reason. Your telephone number is necessary to allow
us to contact you if there are any questions relating to the sale
of your property or to clarify issues with the condition of your
property prior to making an offer. This is not normally necessary
and we will only make contact with you by telephone unless you
specifically request us to do so.
We use return email addresses to answer the email we receive.
Again such addresses are not used for any other purpose and are
not shared with outside parties except to the extent necessary
to complete your request. We use non-identifying and aggregate
information to improve the design and content of our Web site.
Should you have any concerns over privacy or confidentiality issues
which have not been addressed in this information then please
do not hesitate to contact us.
Our
commitment to security
We have appropriate physical, electronic, and managerial procedures
in place to safeguard and secure the information we collect online
in order to prevent unauthorized access, maintain data accuracy,
and ensure the correct use of information.
Our
commitment to the privacy of children
Protecting the privacy of a minor is very important to us. We
never collect or maintain any information on our Web site from
anyone we know to be under the age of 16, and no part of our Web
site is structured to attract anyone under 16 years of age.